User Experience Day
On the user experience day, we spend time introducing new products comprehensively, carrying out practical customer experience activities, helping you better understand XCMG, and providing you with customized construction solutions.
Gold Operator Training Program
We want to contribute to the cultivation of outstanding industry professionals, so we are actively building an operator training base, sponsoring the National Weightlifting Technology Competition and Concrete Design Competition, and actively promoting cooperation with construction companies.
Special custom construction plan
We have the software and hardware resources, as well as years of construction experience, needed to provide you with effective and highly customized construction solutions. During the consultation process, we will be happy to hear your product design, manufacturing or service ideas.
The need for differentiated construction always exists, and we spare no effort to help you choose the right equipment and realize the optimal value of the equipment you purchase.
One-stop Financial Services
Based on a deep understanding of construction machinery products and customer needs, we cooperate with major financial institutions to provide the best financing solutions for your business.
In order to meet your every demand, we provide professional transportation and distribution service and training service, initial installation of each piece of machine.
365×24 years service
Worldwide, we have more than 5,000 service engineers and 1,500 dedicated service vehicles. We are committed to 24/7 service throughout the year, even during the holidays, as per our policy of always providing a "response within 15 minutes and work within 24 hours."
Smart Butler Service
We have established a complete GPS global service center, and we can provide you with an active smart housekeeping system through the Internet of Things platform.
Spare parts when you need them
We have thousands of spare parts centers on five continents, stocking nearly 1 billion specialized spare parts. We promise spare parts will be delivered within 72 hours.
Worry-free after-sales service
We are dedicated to providing aftermarket services, including leasing, used car appraisals, trade-ins, overhauls and recycling. We always adhere to our responsibility and mission, and do our best to address your concerns.
VIP Customer Club
The company has a "customer-expert-factory-construction" four-party cooperation and exchange platform, with a complete management system and work process.